Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.0
Location
8.3
Service
7.7
Dining
6.7
Guest reviews
7.4/10
based on 9 reviews
8.4
8.4/10 based on 1116 reviews
Laura
United Kingdom,
August
2023
7.6/10
I had a pleasant stay at the hotel with a nice pool view and a spacious walk-in shower. The room appeared clean, but I noticed some sand in the bath after the cleaners had been. The shower could have been stronger, but overall, the room attendants were efficient and friendly. It's worth noting that having a pool view didn't require an upgrade as our friends had the same view earlier. The location was great, just a short walk to the beach, with plenty of space around for relaxation and privacy. The dining options were decent, with a variety of choices, although the evening meals could use more flavor. I enjoyed the facilities, especially the pool area. The hotel is conveniently located near various attractions like the airport, Port Adventura, and good bars with live entertainment.
Rooms
7.0
The room was clean and had a nice pool view and a large walk-in shower.
Service
9.0
The staff was very friendly and accommodating, helping us with a lower floor due to my wife's fear of heights.
Location
8.0
The hotel is in a great area close to shops and bars, just a 5-minute walk to the beach.
Dining
6.0
The dining options were varied, with some bland and tasteless evening meals.
Facilities
8.0
The hotel facilities were well-maintained, and there were enjoyable activities around the pool area.
Barry
United Kingdom,
August
2023
6.8/10
The hotel offers clean and comfortable rooms, though they could benefit from some updates. The staff is friendly and hardworking. The location is pleasant, with ample loungers and space but lacking in parasols. Dining options were varied with good staff. The hotel facilities are decent overall.
Rooms
7.0
The rooms, although a little dated, were very clean and well-equipped with free air-con and balconies.
Service
6.0
The staff members were friendly and made an effort to ensure a good experience, despite some areas needing improvement.
Location
8.0
Upon arrival, the spacious and modern reception area set a good impression. The location was convenient and well-equipped, though some improvements could enhance the experience.
Dining
7.0
The dining experience provided plenty of choices, however, temperature issues were noted with some dishes. Overall, the variety was satisfying.
Facilities
6.0
The hotel offers sufficient facilities to meet basic needs, with possibilities for enhancement to improve overall guest satisfaction.
Georgina
United Kingdom,
April
2023
7.8/10
The hotel's location is across the road, ideal for what we wanted, with clean and comfortable rooms but a smaller balcony. The service was helpful and efficient, while the location was perfect, close to everything needed with a busy sun terrace. The dining experience was okay but not exceptional, and the pool area was well-organized.
Rooms
7.0
The rooms were clean and comfortable, but the balcony was smaller than other rooms.
Service
8.0
The service was helpful and efficient.
Location
9.0
The location was perfect, close to everything needed with a busy sun terrace.
Dining
7.0
The dining was okay with plenty of choices, but not exceptional.